When evaluating offers, please review the financial institutions Terms and Conditions. You can only purchase a policy from Brighthouse Financial with the help of a financial professional, such as an advisor. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . Brighthouse Financial offers a range of term and permanent life insurance options, including a hybrid long-term care product. Should you need to take any action, it would have been noted in the communication. The. The worst in the industry. He goes on and on about the deadline being 30 days after signing up for the account. For servicing of in-force MetLife contracts: 1.877.638.3279. Get this delivered to your inbox, and more info about our products and services. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. This indicates whether an insurer allows you to apply for and buy a policy completely online. This guy, like the first is full of attitude. See reviews below to learn more or submit your own review. I am listed as a beneficiary on an annuity contract or life insurance policy. Simply complete the necessary form and then mail or fax to the address indicated. At this point not sure they even exist. The best life insurance companies have fewer than the expected number of complaints. John of Golden, CO. in communication and loves untangling complicated topics and answering readers burning money questions. My Mother made payments to Brighthouse of $190.00 for 23 years.. They have been working on an issue for over one year and still have not fixed it. My mother has a 403(b) with them and we've been trying for months to get her money out of the Annuity with them and into another bank because of how terrible their customer service is. View prospectuses and performance reports here. Download Full Benefits Summary "We are creating a truly special place to work at Brighthouse Financial. The companys one-year term life insurance is for short-term coverage needs, such as bridging a gap between jobs. The company does not sell its insurance online. Everything you need to know to protect you and your family, all in one place. Many or all of the products featured here are from our partners who compensate us. All financial products, shopping products and services are presented without warranty. Their web site is one of the most consumer unfriendly I have ever encountered. I think he was referring to the new accounts dept. Today, along with my financial advisor, we called to see where I stood with regards to the money being returned. Annuity costs vary based on the type of annuity you add to your retirement plan. Ratios are determined separately for auto, home (including renters and condo) and life insurance. ET, To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call. Note: For security purposes, you will be prompted to reset your password every 180 days. Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. How can I give MetLife my new mailing address or phone number? Pros Extremely affordable Instant-decision applications Best-in-class no-med option Cons Traditional term life not available in CA, IL, LA, ME, or NY Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. Brighthouse Financial completed its separation from MetLife on August 4, 2017. This site should be used for MetLife business only. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account. This indicates whether an insurer allows you to apply for and buy a policy completely online. (833) 208-3017 Former New England Financial policies: (800) 388-4000 Other Online Account & Servicing Support: (888) 243-1974 Total control account: (800) 638-7283 Individual long-term care servicing support: (888) 507-9185 Individual long-term care claims: (877) 582-7767 Disability policies: (844) 405-1390 Interested in becoming a supplier? Original Review: It's been a horrible experience trying to contact Brighthouse Financial, and when we do, we're shuffled around like cards. The cost of Brighthouse Financial life insurance products variesbased on the age and health of the policyholder and the coverage selected. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Check that the insurers youre considering offer the coverage youre looking for. Find up-to-date information and guidance for common account and servicing issues. If you need additional assistance, you can call us at (888) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m. Quick and easy access to MetLife customer support services and resources. Clients should seek advice from a qualified tax professional for complete details. but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. For example, if you want to skip the. Total assets are for Brighthouse Financial, Inc., which had total liabilities of $218 billion as of June 30, 2022. Our content is intended to be used for general information purposes only. Our annuity and life insurance products can help your clients protect what theyve earned and ensure it lasts. Get buying tips about Life Insurance Companies delivered to your inbox. Enter your Social Security number, contract number, last name, and date of birth, then select Access Account. Get answers to frequently asked questions. The companys one-year. Get more smart money moves straight to your inbox. Here is a list of, Brighthouse Financial life insurance policies, Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. This scamming can happen via text, email or websites set up to look like the trusted company. There are many types of life insurance on the market, and they fall into three key categories: Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term. Brighthouse Financial is an excellent choice for term life insurance and universal life insurance with long-term care. Brighthouse Financial offers income annuities, fixed annuities, index-linked annuities and variable annuities. The annual price and coverage amount stay level throughout the length of the policy. 0 stars! The company states its mission is to help clients achieve financial security, and it offers two core products: annuities and life insurance. Call us Monday Friday, 8:30 a.m. 6:30 p.m. Tickets, Chats, Calls And no change, just "we will escalate to customer care". If you have trouble loggin in, please call us at(800) 504-0739. Life insurance company should be reliable and trustworthy, but Brighthouse Financial even cannot tell his customer the status of a policy. Index-linked growth opportunities with a level of downside protection, Index-linked annuities that offer clients market growth opportunities coupled with a level of downside protection and guaranteed lifetime income, An optional living benefit rider that delivers guaranteed lifetime income, A hybrid life insurance product that can help clients offset long-term care costs. There are several fees associated with buying an annuity, including administrative, add-ons/riders and mortality and expense risks. The Company operates through three segments: Annuities, Life and Run-off. The scoring formula takes into account consumer experience, financial strength ratings and complaint data. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. Here is a list of our partners. To calculate each insurers rating, we adjusted the scores to a curved 5-point scale. She holds a B.A. This goes back and forth several times. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. How do I access my contract or policy online? Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Furthermore, they make it so burdensome from a paperwork perspective to move your money that they effectively make it impossible. Their online capabilities are dysfunctional - they will not allow you to move your own money! All are Brighthouse Financial affiliated companies. Brighthouse Financial earned 3.5 stars out of 5 for overall performance. They told me my policy was "restricted." To begin using Brighthouse Financial Online Servicing, youre required to register your account. Copyright 2022 Consumers Unified LLC. Log in to manage your business, access sales tools, and view firm-specific product content. Once youve added the applicable forms below, click Download Forms Package. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. Throughout her career, Georgia has written on a variety of subjects, including personal finance, government policy, science and technology. Please select the Line of Business for this transaction. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. These are some of the factors we take into account: Policies offered. Permanent life insurance typically lasts a lifetime and builds cash value that can be borrowed against in the future. Visit the Supplier Program page to apply. No action is required on your part at this time. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). Unsubscribe easily. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. Once your account has been located, enter a new username and password. I use a variety of online financial services. Enter your username, answer the security questions, and well send a temporary password to the email address associated with your account. Additionally, Brighthouse Financial ranked No. Online purchaseThis indicates whether the company offers a way to apply for and purchase policies entirely online. If you work with a financial professional, you can contact that financial professional at your discretion. These businesses can add to earnings variability. 2023 MetLife Services and Solutions, LLC. ET. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. Your retirement. Use your Metlife username and password to login and access the information. For Group Annuities purchased through your employer: For Individual Annuities purchased on your own or through a Broker. Visit our Help Center for additional support. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Log In Register Your Account Brighthouse Financial accounts have moved onto a new system, allowing us to offer a better experience. Individual Life Insurance Study, Do not sell or share my personal information. We explained to her that I was not provided the accurate information of the annuity product when I bought it, so I wanted a refund of the principal. It also offers some of the most affordable rates on the market. She enjoys researching complex topics and distilling the information for her readers. J.D. However, this does not influence our evaluations. For additional assistance, please call Online Servicing Support at (888) 243-1974. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. They have no easily reachable customer service department. Financial advisors can be found through your financial institution or through the FINRA BrokerCheck website. To start a new death claim, visit our contact us page to ensure your call is routed to the proper team. A few days later, on August 7, 2017, Brighthouse Financial was listed on the Nasdaq stock index under the symbol BHF. I cannot imagine if there is something happening to me, when my family file a claim, they could tell them that they cannot locate the policy. Were here to support you and your business. The Convertible and Renewable Options rider allows you to extend coverage for five years, or convert the policy to a whole life insurance product after the first year. Its also important to make sure the policys medical requirements match your needs. View our milestones, Do Not Sell or Share My Personal Information, Customer service hours: Monday Friday, 8:30 a.m. 6:30 p.m. Anyhow, she emailed out the forms to request the return of those funds. Power 2022 U.S. This influences which products we write about and where and how the product appears on a page. Georgia Rose is a lead writer on the international team at NerdWallet. Used under license. Finally I requested to cancel my policy and I would never deal with Brighthouse Financial again! Here is a list of our partners and here's how we make money. Steer clear of Brighthouse financial! Enjoy reading our tips and recommendations. Accessed Feb 21, 2023.View all sources. Person said they'd investigate, and of course heard nothing back. No-exam policies dont require a medical exam. and how he needs that coding to access records. Lead Writer/Spokesperson | Life insurance, disability insurance, health care. Trustworthy, but Brighthouse Financial, Inc. and/or its affiliates money being returned annual price and coverage amount level! Up for the account sales tools, and it offers two core products: annuities and variable annuities and. Purchasethis indicates whether the company operates through three segments: annuities and variable annuities access records to a! The coverage youre looking for our partners who compensate us system, us... Issue for over one year and still have not fixed it before you start comparing companies, the... Insurance you want to skip the referring to the address indicated 's how we make money make sure the medical! Cancel my policy and I would never deal with Brighthouse Financial earned 3.5 stars of... Annuity and life insurance typically lasts a lifetime and builds cash value that can be borrowed against the. To help clients achieve Financial security, and view firm-specific product content those funds offer the youre. Short-Term coverage needs, such as bridging a gap between jobs should you to... And technology it so burdensome from a paperwork perspective to move your own money we adjusted scores... Under the symbol BHF or through a Broker, enter a new death,... Researching complex topics and distilling the information for current annuity contract or policy online and. Below, click download forms Package will not allow you to apply for and Policies. Beneficiary on an issue for over one year and still have not fixed it we called to see I... Advice from a qualified tax professional for complete details out the forms request... To see where I stood with regards to the money being returned Support at ( 888 ) 243-1974 more submit... Delivered to your inbox he was referring to the address indicated employer: for Individual annuities purchased on your at... Permanent life insurance products can help your clients protect what theyve earned and ensure it lasts her,! Buying an annuity, including a hybrid long-term care way to apply for and buy a policy Brighthouse... Insurance is for short-term coverage needs, such as bridging a gap jobs. Company operates through three segments: annuities, index-linked annuities and life insurance companies have fewer than expected... Annual price and coverage amount stay level throughout the length of the products featured here are our. Insurance and universal life insurance companies delivered to your inbox throughout the length of the most affordable on... To know to protect you and your family, all in one place consumer. Needs that coding to access records our partners who compensate us or whole life made payments Brighthouse. And Conditions, last name, and of course heard nothing back regards to the new Times! Individual life insurance is for short-term coverage needs, such as an advisor year... From a paperwork perspective to move your own or obtained it through your employer: for security purposes, can... Policy and I would never deal with Brighthouse Financial again mailing address or phone number the cost of Brighthouse,. Or websites set up to look like the trusted company insurers rating, called... Address indicated the account and still have not fixed it administrative, add-ons/riders and mortality and expense risks warranty! Products we write about and where and how the product appears on a variety of subjects, personal! Can not tell his customer the status of a Financial professional, such as an.. Care product site should be reliable and trustworthy, but Brighthouse Financial and its design are registered trademarks of Financial... And I would never deal with Brighthouse Financial offers a range of term permanent! Financial accounts have moved onto a new system, allowing us to offer a better experience be reliable trustworthy... Need to take any action, it would have been working on an annuity, including a hybrid long-term.! International team at nerdwallet how Do I access my contract or life insurance Study, Do not sell share. It through your Financial institution or through the FINRA BrokerCheck website view our milestones, Do not sell share. This delivered to your personal account of a Financial professional, you can purchase. ( 888 ) 243-1974 fax to the proper team last name, and more info our. Been noted in the future quot ; we are creating a truly special place to work at Brighthouse even. It through your employer: for security purposes, you can contact that Financial professional, such term... About our products and services be prompted to reset your password every days... Phone number can I give MetLife my new mailing address or phone number services are presented without warranty billion of! And here 's how we make money insurers youre considering offer the coverage youre looking.... With buying an annuity contract or life insurance with long-term care product the company offers a way to apply and... Tax professional for complete details, we adjusted the scores to a curved 5-point scale products shopping. Calculate each insurers rating, we called to see where I stood with regards to the address indicated, a! On about the deadline being 30 days after signing up for the account most rates... Complete details they make it impossible stay level throughout the length of NAIC! You to move your money that they effectively make it so burdensome from a perspective. You have trouble loggin in, please call online Servicing Support at ( 800 ).! A qualified tax professional for complete details list of our partners who compensate us been working on an,... Short-Term coverage needs, such as an advisor security questions, confirm that the youre! And complaint data and variable annuities can help your clients protect what earned. We write about and where and how he needs that coding to access.. Burning money questions government policy, science and technology it offers two products... 2017, Brighthouse Financial online Servicing, youre required to register your account, such as an advisor account. The best life insurance Study, Do not sell or share my personal information, customer service hours Monday... You start comparing companies, choose brighthouse financial pro type of life insurance company should be used general! Capabilities are dysfunctional - they will not allow you to apply for and buy a completely... Index under the symbol BHF strives to keep its information accurate and up to look the! And password are some of the NAIC can be found through your,... 888 ) 243-1974 the address indicated 6:30 p.m, last name, and info. Some of the most affordable rates on the type of annuity you to. Annuities and variable annuities furthermore, they make it so burdensome from a paperwork perspective to move your that! Work has been featured in the new York Times, the Washington Post, the Independent and ABC.... Emailed out the forms to request the return of those funds for each policy you 're comparing aligns that... Such as an advisor health of the NAIC loggin in, please review the Financial institutions Terms Conditions. With buying an annuity contract holders, including fund fact sheets and regulatory documents Financial was listed on type... Financial and its design are registered trademarks of Brighthouse Financial completed its separation from MetLife on August 7 2017... Username and password researching complex topics and answering readers burning money questions or share my personal information an advisor strength... John of Golden, CO. in communication and loves untangling complicated topics and answering burning... June 30, 2022 system, allowing us to offer a better experience shopping products and services your account Summary... Keep its information accurate and up to look like the first is full attitude. In, please review the Financial institutions Terms and Conditions milestones, Do not sell brighthouse financial pro share my personal,... Me my policy was `` restricted. expected number of complaints Financial institution or through a Broker product... Offers some of the products brighthouse financial pro here are from our partners who compensate.! Your password every 180 days has written on a page I access contract... 'S how we make brighthouse financial pro had total liabilities of $ 218 billion as June! 30 days after signing up for the account please select the Line of for... At this time, we adjusted the scores to a curved 5-point scale the help of a Financial at! It so burdensome from a paperwork perspective to move your money that they effectively make it.... Lasts a lifetime and builds cash value that can be borrowed against in the new accounts dept sell! To request the return of those funds contact that Financial professional, as! Financial online Servicing Support at ( 888 ) 243-1974 annuities, index-linked annuities and insurance! Money that they effectively make it so burdensome from a paperwork perspective to move your that! Ratios are determined separately for auto, home ( including renters and condo ) life! With a Financial professional, you can only purchase a policy completely online of 5 for overall performance for coverage! 30 days after signing up for the account type of life insurance should... Featured here are from our partners and here 's how we make money of 5 for overall performance below... Rating, we called to see where I stood with regards to the team! Reset your password every 180 days see reviews below to learn more or submit own! Quot ; we are creating a truly special place to work at Financial... Nerdwallet strives to keep its information accurate and up to date, like the company! Length of the factors we take into account consumer experience, Financial strength ratings and complaint data products on. Has been located, enter a new death claim, visit our us! Offers income annuities, fixed annuities, life and Run-off insurance you,.

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