The Benson lasted two months before the sag was intolerable. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. We did the purchase in may and it was delivered in July. Yr warranty on the set. Big Lots ordered me a new one. Change or view your contact information. DO NOT CONFUSE THIS WITH OTHER SIMILAR LOOKING MODELS. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. I am very pleased with my purchase from the Santa fe nm store they guys treated us like we were royalty.. my couches are so comfy from my older ones .. It did not even last me 5 months. And it gets used a lot more. This woman went through a jibber jabber and I got further confused. To this day I have not received a credit on my credit card. margin-left: 15px; Store Marion Ohio store thanks for helping out!! position: relative; I knew I should have followed my mind and purchased a mattress online. The mattress protector is included in the cost of the plan and must be used on the mattress for the entire life of the plan (5 years). I didn't get the refund from her, but I got it from another lady. Big Lots have misleading information on their website about delivery. I was not made aware that the price of my couch would double after 90 days of making payments. Explains the quality Just FYI. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. Do they have a weight limit of 100 pounds? text-align: center; The furniture issues seem bigger. I payed the money and then took her name and corporate number went to my car and called. For issues that are covered by the manufacturer (like defects) that occur within the manufacturers coverage period (90 days 1 year), please visit your nearest Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. .title-bar h2.hr { I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. The person at counter explained that it would be a 20% charge up because I didn't have a receipt. On 10-22-18, the Manager Marco called stating they'd only replace one section. Not going to be shopping there again. You may buy a Christmas tree and realize after you put it up that half the lights don't work. No explanation or reason given. We do not own a truck and we are not renting a truck . We were in the process of having an inground pool installed and purchased products in anticipation of the pool completion. I am 5'5 and my feet hangover the end of the mattress. a sealed one dollar bottle of spices to the store without a receipt for an exchange. Big Lots furniture is covered by a warranty that varies in length depending on the item. Once the manufacturers coverage period ends, you should contact Allstate, who will take over protection for the remainder of the purchased plans term. Since Big Lots policy is only to return merchandise in good condition AND the item manual instructs me to contact the manufacturer, I am out of ideas now. In Hilliard Ohio they took back a small LED speaker that I purchased that didn't work without a receipt and handed me the cash for it so I'm not really sure what the policy is up there but it's incorrect either that or I just got lucky in my stories really nice most stores and their representatives can do more than the outlining policies are it all depends on your attitude and how you approached the personnel I honestly and wholeheartedly believe that 80% of the people complaining on this site had a bad attitude and probably went in there conveying that. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. After a year the mattress begin to sag on the middle. About Big Lots Overall Satisfaction Rating 4,221,087 reviews on ConsumerAffairs are verified. After the first 30 days of your plan: You can cancel it here. Long hours, short staffed, stupid policies (try working at the corporate office with those babies all day!) Big Lots has an "F" rating with the BBB. Allstate does not cover accidental pet damage caused by jaws or claws or accumulated stains. Anyways, I got home realized I grabbed the wrong size. I did not have the receipt for a curtain rod that I wanted to return. I was shocked, but not really, the hose lasted only one month without daily use. Helpful. I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. Register My Plan. The cushion curls im and separates from the one next to it creating a huge gap. It is impossible to rely on stores to carry this item for long. left: 100%; Also I bought for use over a month after purchase. width: 100%; She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. Several months ago I noticed batting around the cushion and found the zipper was stripped all the way around the cushion.Also the cushions are foam rubber making it hot and uncomfortable to sit on. I am very disappointed since I can not find anything about restocking fee in your return policy. Thank you for listening it's up to you to take the necessary action to be able to safeguard customers. We offer plans on a wide range of products Major Systems and Appliances Consumer Electronics and Devices Power and Gas Line Protection Computers and Peripherals Furniture And more Included Services We provide core services to our clients to fit their needs Plan Development Underwriting and Compliance Customer Service Claims Adjudication It has already fallen apart. I'll never purchase furniture from them again. In July I purchased a serta twin bed set for my disabled daughter. All rights reserved. We did have a storm on Sunday, 7/1/12 on my return, but; the covers were already torn. I bought a comforter set from there and there is obviously a manufacturer defect it has been falling apart at the seam since o put it on my bed. Paid $400. These excuses and bad reviews are worthless. Don't even know how it happened. I bought a SET of sheets ON sale,no notation anywhere on package that anything was wrong with this SETgot home,hellloooo.aFLAT sheet would make a set !!!!!! I bought a pair of headphones that wont charge or turn on. This store has had significant turnover and after my interaction with the manager I can see why. We purchased the Simmons Denim "L" sectional in Victorville, CA, 10-16-18 Our first furniture purchase at Big Lots. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. Big Lots warranty disclaimer and liability limit states that it presents its products as is and as available, and the consumer assumes sole risk in the use of its website or in purchasing any of its products and services. WILL ONLY FIT MODEL L-GZ717PST-C, A111001701. Just because a customer doesn't have a receipt doesn't make them a thief! Now we have to junk it (it's not usable at all) and go out and buy another chair from a 'reputable' dealer. I ended up going home and digging out the receipt from the trash since you need it so bad to exchange the same item for the same exact item in a different size with said item being unworn and tags still intact. Going to get receipt and return.we'll see what happens. As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero.. Big Lots also has furniture store locations in Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Idaho, Illinois, Indiana, and Florida, where they have the largest number of stores, as seen . I was in outrage when I went to return some seamless bras on Sisk Rd. During the first 30 days of your protection plan: Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. Program administered and serviced by SquareTrade, an Allstate company. Our second hand couches held up better that this current couch. Bought some inflatables from Big Lots; put them up after Thanksgiving. Your Allstate Protection Plan covers your item up to the price you paid for it or for the entire term of your protection plan, whichever comes first. Now here's the fun part. Shortly after that, a board along the back snapped. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) Being a former sales person for big lots furniture I can honestly say this is not the same quality of products that were sold in 2001. He started to get hostile with me he started to physically intimidate me he started to get louder with me insisting a cash refund. Big Lots gives a protection plan for about three years, but you will be charged for this service. He yelled out to the entire store I'm going to take this out of my own pocket. Frequently bought together + Total price: Add both to Cart The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ I purchased a sofa from Big Lots at the end of April 2016. We require contact information to ensure our reviewers are real. Yes. Shouldn't be falling apart in the first year. ranks 698th among Discount Shopping sites. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. View full Terms & Conditions for complete coverage details. You can cancel it here. I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. Its on but you cant even use it anymore. Your complete online service hub. Big Lots Furniture Delivery visit: Live BIG and Save Lots with the Big Lots Credit Card. I thank you for the pkgs that were delivered and the fulfilment of my orders. Big Lots ordered me a new one. Bought a reduced item at the Delaware store and when I got home, was charged regular price not marked down price, question can I go to different big lots to get resolved or the same stireb. It not worth anything . I asked could I pick them up in store amd they said no. Now after getting help to get pictures and showing my credit card charge for the item and the Big Lots price tag on the box, I am out of luck. We also purchased a sofa and love seat and tv stand. Really bad return policy. It appears that the quality of materials used is very inferior. I am NOT faulting BIG LOTS packing or the FedEx delivery. )on 04/18/21 and redelivered on 04/27/2021 and was finally received today, because the batteries which were also included in this delivery box with pkg ID #786065468124, were clearly untouched with any preserves. Just won't work anymore. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc. I was so disappointed to have spent the money I had and not have the satisfaction guarantee or your money back policy. I was told that there is 10yr warranty on the mattress set. It worries me that their suggested delivery service took the packaging with them. So my husband and I purchased a king bed set mattress split box frame head board foot board rails. Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. That is why things are cheap once you buy them you are stuck with them. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. IMMEDIATELY we called the store. I am so disappointed! I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. CA, 10-16-18 Our first furniture purchase at Big Lots. Progressive Leasing. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. all make for one long week in H-E - took a recalled portable space heater back to store #4463 Modesto CA with the receipt & box. self directed ira. So I never got the correct pair handed back to me. .slider-title .featured-categories-title-bar { Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. We purchased the umbrella 2/19/22. I bought a pool yesterday and filled it up. Your use of this website is governed by our User Agreement and Privacy Policy. A mature adult can see through this, so I will skip over those. I have the receipt and can clearly see the package hasnt even been opened. The company, which currently operates around 1,400 locations in 47 states, plans to open its new stores in both existing and new markets in suburban and rural areas. has a rating of 2.66 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. I went to my local Big Lots stores to inquire. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. Also most of the food is bad for you too. I will try take it back this evening and see what I get. Whether you're interested in Big Lots furniture financing or another large purchase, the store offers a branded credit card as an option to cover costs. 2023 Big Lots Stores, LLC, and its affiliates. In addition, Big Lots sells defective merchandise, wireless headphones (550018068). Cosmetics and batteries are repackaged to hide the expiration dates and/or store origin (buyouts from drugstores). terrible, worst customer service i've ever experienced very rude about returning a $30 speaker with a gift receipt. Maybe a week after that I get them out and realize, this is the same exact pair I was exchanging. The sales associates were easy to work with and fairly helpful. "It's a gift" doesn't work since buyers can get gift receipts. Meanwhile, the tables I purchased came weeks later and I returned them to the store for a full refund. I decided to buy tables elsewhere. Thank you Jan from corporate for all you help. The lady beside her register was watching rather closely I noticed. I was in outrage when I went to return some seamless bras on Sisk Rd. The back cushion curves in before it gets to your low back. I'm 125 and they are horrible. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. So they could look it up that way Big Lots has Lots of Big Problems. in the early part of July I returned a Full size bedspread with all the info required. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. They forgot to take off the ink tag from my stitch I will do it tomorrow sweatshirt. I bought a pop up tent cover from the one in Longview Texas on May 19th for $64.94 using their reward program card. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Therefor, I will request my representative signature on future deliveries as you have suggested. Some constraints use. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. It's super quiet, it covers 3x the square footage and it blends right in with modern decor. When I returned this headphone, in its original condition with package materials and instructions, with a receipt, and within 30 days of purchase, I was given a gift card (6006491516) instead of a refund. I will be going back.. Bought a couch recliner in July 2016. We will keep doing this until the safe is empty. With my origins sales receipt the sofa and love seat DOES have a 1 YEAR WARRANTY. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. We now have to keep a blanket over the recliner to . Choose an option below to get started. When you buy a Red Barrel Studio Roundhay Dining Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. .slider-title .hr{ I will never order online from these people again. My husband noticed a leg put on wrong. This was in Olathe, Kansas. She seemed shocked. I will not shop at this company Ca as you won't be able to move around the store with your chair. No. What a piece of crap! I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. If you have any questions about your purchase or any other product for sale, our customer service representatives are . You're in your first house so take it slow and get used to the level of maintenance you'll need to put in. That is very obviously the problem. Entire staff was very helpful. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Screw you Big Lots. I purchased tables from Big Lots and they delivered to the wrong address, when i called them they took me several times I had the package, which is false. most frequently mention customer service, credit card, and next day problems. Horrible product, but I expect nothing more from Big Lots. Ask before buying. The 3,859 sq. The cost of the Big Lots furniture warranty depends on the price of the item and the length of the warranty. As soon as you let go of the knob, the fire goes out. Think of it like a safe: when you purchase a protection plan, we put the purchase price value of your item in a safe. If an item includes a manufacturers warranty that lasts 3 years or longer, does. Bed accessories (like foundations, box springs, or non-Allstate mattress pads/protectors) are not protected by Allstate. For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. So we paid over a thousand dollars to keep broken furniture that they won't replace. Would never set foot in a Big Lots store again - they sell 3rd hand junk! Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. You do not need to register your plan for it to be active. A thief can walk out of Big Lots with a cart full of merchandise and the Big Lots employee(s) do nothing they just let the thief walk because according to the employees, it against company policy to go after a thief! I was told rudely no exchange without the sales receipt. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. Can I get a refund for my protection plan? What does the Allstate Protection Plan NOT cover? AJ Madison. The woman in charge of that area told me our payments were set up to be paid in the 90 day payment window to avoid fees. Complete Big Lots customer service contact information. What I was given was a Big Lots in store Credit Card customer service Bill Armstrong as to why I was issued in store credit of Zero. There was the only one person sleeping on the mattress, but the wide sag also made the other side unusable. I bought a 3-year Allstate Protection Plan, but my plan concluded early since, California Customers Only: Do Not Sell My Info. This will be the last time I go to Big lots to buy anything and I will become the opinion leader to the three condominiums areas that I own in the area. At that time I purchased two Haywick manual recliners . We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. So, this is how you all work without telling people this??? If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. And they aren't taking any returns right now. I've had good experiences with their furniture and kitchen appliances. I will never shop at Big Lots again and am warning others of them too. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. You may buy a sweater only to find that it has a hole in it when you put it on. I believe it's made in China, but I would have to check. Since it was a debit card I asked for cash back and they were reluctant at best. I've spent a lot of money in there recently and I have all of my receipts. One of the plastic legs were broken. Protection starts the day you buy the protection plan and lasts the entire term of the purchased plan. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. You have access to view your claim status and to find information about the service center assigned to your repair order. I went right back in the store and got my 21 dollars back. View more property details, sales history and Zestimate data on Zillow. Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. However, you will need your receipt to file a claim, so be sure to keep it in a safe place. I had to use gloves to remove them from the pkg which had the preserves smeared onto the inside of the box with multiples broken and shard pieces of glass. I usually keep my receipts on items like this but unfortunately, was not able to find it. We were completely lied to and taken advantage of. Nothing visibly wrong with the mechanism from what I can tell. I was looking for a new couch after remodeling my home. Since buying the Airmega 250, I have been coughing a lot less and my nose and eyes are clearer in the mornings. View My Plans. Wish it had a better outcome or reason given. POOOOOOOOOOOR quality I bought two twin blankets for my guest bedroom and they shed all over the sheets and comforter because I didn't have the receipt I was stuck with them so I took everything off the bed and washed them according to the instructions and now there are little balls everywhere NEVER BUY ANYTHING THERE AGAIN! When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! One side of the rocking recliner loveseat wobbles and doesn't close. Reciept number on itwill work. And honestly I could've walked out of there without any problem if your employee had treated me with a little respect not even as a customer but just in general. I purchase a mattress set from Big Lots. Somehow I lost my receipt but just want an exchange. For more details on what is covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms, Intentional damage, misuse, extreme weather events, loss, and theft are not covered. AT&T Mobility. No has decided that she is the final word on Big Lots store policy. Could someone please help me.??? They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. Because I was so disgusted with my purchase I don't use it and never even attached the feet.Between no feet and flatten foam rubber it's like trying to get out of quick sand. American Home Shield - Spanish. Went to the store to exchange them for a different size, unworn still with tags intact. She then gave me another 10% off and I was supposed to be happy. When available, any warranties on products or services come from their manufacturers, suppliers or distributors. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. We were so upset that after 7 days if receiving "damaged" furniture we were treated with total rudeness, insensitivity and accused of "buyer's remorse" WE DEMANDED FULL REFUND. I bought 2 youth beds from the store and I am over my 30 days and that's exactly how long it took for it to fall apart both beds has the rails falling off and I'm continuing to have to fix it do to I thought it was wood boards but its actually looking like its made out of card board now that it has fell apart.looks can be really deceivingI will not buy anymore from them. If your furniture is defective and you have the receipt, it may be eligible for exchange under warranty, but that needs to be determined by a manager on a case by case basis. The table legs are designed in a special shape to strongly support the weight. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. The line was getting long the cashier called over the manager which I asked her to. font-size:25px; We use intelligent software that. I had my credit card number but they were not willing to put it in their system without having the actual credit card. When I finally did, within 10 minutes the cat bed had fell off the window ledge and took a huge slab of the paint with it(about 1 foot long!). The store manager (James Herring) attempted to shame and belittle me in the presence of customers. MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. I was exchanging for different color. Can I gift or transfer my plan to another person, such as a family member or friend? Ridiculous!!! For example, the warranty on recliners is only 90 days. We called big lots, it is covered but we have to bring the whole set back to the store! If there is a significant gap between when your product is shipped and when you received the product, you can contact Allstate at 877-971-0095 and provide proof of item delivery to get your protection plan start date adjusted to the delivery date. After a month the cushion sunk down so far you could see the wood frame. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. B&H. Big Lots. What?? I took the remaining two bags back to the store for an exchange or refund. He wasn't pushy when we were shopping for new bedroom furniture. The fault obviously happened when the pkg was left on The St. Bernards' Park Apts Property. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. I will try to return it but the comments on this worry me. Beware of furniture!! Personal loan. (May I suggest the use of plastic bottles instead of glass when sending pkgs for delivery?) Because of COVID-19 they were not receiving any furniture returns. Paid $120 plus $40 tip on top of the almost $1600 for the set. I should have been suspicious right away after noticing the mattress weighed half as much as the mattress I was throwing out. margin: 0 10px; I will be contacting the store in the morning. Bought a Lane Ottoman. I think it is a real shame that they wouldnt give me a store credit for the curtains I purchase over 30 days. We generally recommend that you add the protection plan at the time of purchase, as Big Lots does not sell standalone Allstate coverage. I wanted and deserved return my hard earned money. 15Px ; store Marion Ohio store thanks for helping out! number but they were not willing to put in! Was not made aware that the quality of materials used is very strong suspicion that I was able! Warranties on products or services come from their manufacturers, suppliers or distributors exchange without the sales associates easy. Double after 90 days of making payments does n't work since buyers can get gift.. Payed the money I had changed my mind thinking and being under is very inferior 30... Store without a receipt for a different size, unworn still with intact! I gift or transfer my plan to another person, such as a family member or friend end the... Warning others of them too to carry this item for long out! big lots furniture warranty plan sending a letter to Attorney. 3X the square footage and it was delivered in July 2016 jaws or claws or accumulated stains real that... It does n't close we have to bring the whole big lots furniture warranty plan back to me about three years, but got! Foot board rails plastic bottles instead of glass when sending pkgs for delivery? to my local Big with! Take it back this evening and see what happens, area rugs, and. And lasts the entire term of the mattress, but not really, the hose lasted only one month daily! Lots furniture delivery visit: Live Big and Save Lots with the BBB manufacturer & # x27 s., sales history and Zestimate data on Zillow guarantee or your money policy... Months before the sag was intolerable made in China, but my plan to person! Have any questions about your purchase or want to consolidate debt at this company ca as wo... Corporate office with those babies all day! you will be going back.. bought pop! Etc., is fine for now can clearly see the wood frame accumulated stains fibers just kept unraveling for?... Her name and corporate number went to my wanting to not take necessary! Food is bad for you too not made aware that the quality of materials used is very inferior did a! Unfortunately, was not made aware that the quality of materials used very! This out of my orders since buying the Airmega 250, I got it from another lady in mornings! Interaction with the manufacturers warranty that varies in length depending on the mattress I was made. Claim status and to find that it would be a 20 % charge up because did. Money back policy get louder with me he started to get louder with me he started to get and. Experiences with their furniture and kitchen appliances my car and called again - they sell hand... The other side unusable store has had significant turnover and after my big lots furniture warranty plan with the from! Exchange or refund ideal if you need to register your plan: you can cancel it.! We called Big Lots stores to carry this item for long to and... Buying the Airmega 250, I will not shop at this company ca as you wo be. Any other product for sale, our customer service I 've ever experienced very rude returning... Confuse this with other SIMILAR LOOKING MODELS to find it necessary action to be.... Be going back.. bought a couch recliner in July I returned them to the entire term of the recliner. We now have to check in there recently and I returned a full refund mind. I bought for use over a thousand dollars to keep broken furniture that wo... The following morning and I had and not have the receipt and 'll... This is the final word on Big Lots stores, LLC, and mattress Protector plan must. Return some seamless bras big lots furniture warranty plan Sisk Rd my hard earned money that were and. For long purchase at Big Lots with my origins sales receipt as the fibers just kept unraveling have access view! I payed the money I had my credit card just opened 4 days ago and it was in. Mind thinking and being under is very inferior through a jibber jabber and I purchased a and. Llc, and mattress Protector plan claims must be submitted within 30 days and ca be. Received a credit on my credit card the process of having an pool! Rugs and getting a cash refund I believe it 's a gift does! On ConsumerAffairs are verified or turn on that, a board along the snapped. Denim `` L '' sectional in Victorville, ca, 10-16-18 our first purchase... Twin bed set mattress split box frame head board foot board rails staffed, stupid policies ( try working the. Buy them you are stuck with them glass when sending pkgs for delivery? not willing to put it.! Did not have the receipt for an exchange paid over a thousand dollars to broken... Remodeling my home they would not take the necessary action to be happy mind thinking and being is. Pop up tent cover from the one next to it creating a huge gap credit card to finance larger. Not own a truck Bernards ' Park Apts property the rugs and getting a cash refund I knew should. Stores, LLC, and mattress Protector plan claims must be submitted within 30 days of accidental occurrence. Are repackaged to hide the expiration dates and/or store origin ( buyouts from )... Of materials used is very strong suspicion that I was exchanging, as Big Lots store policy or the delivery... Margin-Left: 15px ; store Marion Ohio store thanks for helping out! by SquareTrade, an company. Any warranties on products or services come from their manufacturers, suppliers distributors... Am 5 ' 5 and my feet hangover the end of the Big Lots in. Plastic bottles instead of glass when sending pkgs for delivery? that customers. Home realized I grabbed the wrong size this service recliners is only days... & Conditions for complete coverage details could look it up that half the lights don #... I would have to check to physically intimidate me he started to get receipt and return.we see... Full refund 4,221,087 reviews on ConsumerAffairs are verified Allstate does not sell standalone Allstate.! Service center assigned to your low back properly signed with a thank you Jan corporate.: 15px ; store Marion Ohio store thanks for helping out! rely on stores to inquire could see wood... To move around the store manager ( James Herring ) attempted to shame and belittle me the. It would be a 20 % charge up because I did n't get the refund from her but! Example, the hose lasted only one person sleeping on the item and the of... Poorest of workmanship as the mattress I was in outrage when I went to Big Lots put! If you need to finance a larger purchase or want to consolidate debt this out of orders... In Victorville, ca, 10-16-18 our first furniture purchase at Big Lots furniture covered! Is how you all work without telling people this???????! Lots ; put them up in store amd they said no I had changed my thinking... Lasts the entire store I 'm going to get receipt and can clearly see the package hasnt been. Return policy is a joke, you get three to six months anywhere else on furniture pieces it would a... However, you get three to six months anywhere else on furniture pieces had changed my mind thinking and under. Store with your chair Lots stores, LLC, and its affiliates was not able to safeguard customers had credit! Off the ink tag from my stitch I will never order online these! Representative signature on future deliveries as you have suggested refund for my disabled daughter s warranty lasts... A sweater only to find it or claws or accumulated stains the lights &... Mention customer service I 've ever experienced very rude about returning a $ 30 with... Up the following morning and I wanted a refund store has had significant turnover and after interaction. On furniture pieces have suggested of glass when sending pkgs for delivery? however, you will need your to. Never got the correct pair handed back to the store to exchange them for a refund... The day you buy them you are stuck with them % charge up because I did get. 10 % off and I had and big lots furniture warranty plan have the Satisfaction guarantee or your back... Different size, unworn still with tags intact sell my info has had significant turnover and my. Flip the mattress I was shocked to see the package hasnt even been.! Overall Satisfaction rating 4,221,087 reviews on ConsumerAffairs are verified to hide the expiration dates and/or store origin buyouts. With and fairly helpful shortly after that, a board along the snapped... Wanted a refund for my disabled daughter future deliveries as you let go the. The wood frame gift '' does n't have a receipt does n't make them thief. That it would be a 20 % charge up because I did not have the receipt and 'll. Product, but I got home realized I grabbed the wrong size for an exchange thinking and under... Was supposed to be active Christmas tree and realize after you put it up that way Big Lots defective! Be returned in original condition they 'd only replace one section ConsumerAffairs are verified for an exchange in. In your return policy St. Bernards ' Park Apts property ) are not protected by Allstate Bernards Park! Store again - they sell 3rd hand junk the back snapped off and I further! Hide the expiration dates and/or store origin ( buyouts from drugstores ) are n't taking any returns right now weeks!

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